Case studies: filtered 46

Miratech is a Ukrainian IT company that supplies an array of services related to information technology services and software solutions in all 25 regions of Ukraine and worldwide. Miratech is a member of EDB group. The company's main business relates to offering outsourcing, systems integration & implementation services. Other businesses include servicing in such areas as customer relationship management, project management, and systems development. The company largely caters to the banking & finance, telecom and public sectors. Miratech’s main clients are Alcatel-Lucent, Kyivstar, MTS, OTP Bank, Philips, Raiffeisen Bank and Siemens.

Below you will find a number of Case Studies with regard to the projects carried out by Miratech. With this, we would like to express our gratitude to our customers worldwide for having cooperated with us, for their enduring appreciation of Miratech’s offer leading to our experience and professional skills grow every day.

Project Headline:
Health claim capturing and processing solution
Country:
America
Industry:
Technology
Service Category:
Software Development and Support
Application Domain:
Technology Vendor:
Microsoft
Platforms and Technologies:

Microsoft Visual C++, Sybase Anywhere, XML, Java, JavaScript, C++, SQL (TSQL, Watcom SQL), Perl, Cold Fusion, Rational tools, CORBA, EJB, CGI, Macromedia Flash, Microsoft Windows NT, RS/6000, AIX, Sybase System 11 Server, Sybase SQL Anywhere, Microsoft IIS, Allaire Cold Fusion Application Server, Apache HTTP Server

Summary:

The Health Claim Expert (HCE) system was designed and realized for processing HCFA 1500 and UB-92 medical assurance forms. As a result, the paper workflow was completely replaced with the electronic one, the documents agreeing process accelerated in 14-17 times and the Customer's infrastructure was simplified in 3-5 times. For many years Health Claim Expert remains the leading product for processing medical insurance documents on the American and Canadian markets.

Project Headline:
IT Infrastructure Support
Country:
America
Industry:
Telecommunications
Service Category:
IT Infrastructure Operations
Application Domain:
Technology Vendor:
Alcatel-Lucent
Microsoft
Platforms and Technologies:

ISO 9001, ITIL, CMMI, Windows based OS (Pro and Dev solutions), virtualization (VMware, HYPER-V), Windows PowerShell, Windows Script Host

Summary:

IT infrastructure operations and IT Support Services are delivered to the Customer in the framework of the outsourcing model. Miratech provides on user support and client device operations, server operations, server application operations and network operations.

Project Headline:
Enterprise Service Bus Implementation for Top-Rated Central-European Bank
Country:
Ukraine
Industry:
Banking
Service Category:
Software Development and Support
Application Domain:
Technology Vendor:
Microsoft
Platforms and Technologies:

Microsoft BizTalk Server 2006/2009 Enterprise Edition, Microsoft ESB Guidance, Microsoft SQL Server 2008 Enterprise Edition, Microsoft Office SharePoint Server 2007

Summary:

An interaction architecture, Enterprise Service Bus (ESB), was developed and implemented for nonuniform software systems of the Customer. ESB, based on Microsoft BizTalk Server, was completely integrated with the Customer's existing infrastructure, including the Midas (AS 400) banking system

Project Headline:
Implementation of Electronic Workflow System
Country:
Ukraine
Industry:
Public
Service Category:
Software Development and Support
Application Domain:
Technology Vendor:
Other
Platforms and Technologies:

OPTIMA-WorkFlow

Summary:

A pilot project on implementing a modern OPTiMA WorkFlow-based electronic workflow system was realized.

Project Headline:
Contact Center Deployment for Public Authority
Country:
Ukraine
Industry:
Public
Service Category:
Software Development and Support
Application Domain:
Technology Vendor:
Microsoft
Other
Platforms and Technologies:

Avaya IP Office 500, Microsoft Dynamics CRM 4.0, Microsoft Visual C++, С#, Microsoft Windows Server 2008, Microsoft SQL Server 2008

Summary:

A turnkey integrated solution for processing citizens appeals was delivered and implemented in a public institution. The solution was integrated with the Customer's Contact Center. Training of Customer's personnel was carried out in the scope of the project as well.