Miratech is a provider offering comprehensive range of IT outsourcing services. Miratech can manage most of the functions of Customer's IT divisions – spanning from central IT infrastructure management to workstations maintenance.
Miratech offers regional IT support services for geographically distributed organizations. Miratech delivers these services in any city and any region of Ukraine.
The Miratech's service catalog for IT infrastructure support includes:
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Maintenance of workstations and mobile working places
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Maintenance of peripheral devices
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Maintenance of local networks
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Support for desktop applications
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Supply management for consumables and equipment
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Server maintenance
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Hardware maintenance and recovery if needed
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Banking equipment maintenance
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Logistics service
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Maintenance of POS terminals, ATM equipment and on-line banking systems
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Monitoring of printing expenses
Miratech customers experience IT cost savings at level of 20 to 40 per cent.
Miratech benefits are:
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Mature service catalog
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Flexible pricing model to fit customer needs
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Miratech contractually commits its financial accountability for quality of service
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Transparent reporting for costs incurred and services supplied, real time SLA performance reports
